Q. What are your COVID-19 protocols?
A. We are a medical mask friendly organization, medical masks may be worn depending on your personal requirements. We will continue to sanitize areas of the house periodically though the event, as well as the outdoor portable restrooms.
Q. What times can we purchase tickets, and when does the show open?
A. Ticket Sales will begin at 6:30PM and end at 10:30pm or until the house reaches capacity. The Show OPENS at 7:00PM. This includes VIP ticket holders starting at 7:00PM.
Q: How long will it take to get through Terror On Rural Street?
A: Terror on Rural Street will take you approximately 20 minutes to see the entire house if you are slow walker who likes to enjoy the haunted attraction to the fullest. If you are a scaredy-cat who likes to run it could take you 17 minutes.
Q: Can I bring children to Terror on Rural Street Haunted House?
A: Terror on Rural Street Haunted House is a scary experience and generally not recommended for children under 10. Children 12 and under must be accompanied by an adult.. Use your own discretion if you choose to allow your children to enter.
Q: What if my child gets scared after entering the house, may I exit and come back in after securing my child?
A: If you have an issue with fear with your little one, please let the worker in the room know the situation, we use words like “BOO” to let them know you need out. You can secure your child with other family members or some of our workers are children friendly and can watch them. NOTE: We are not a child sitting service. Admittance for the Adult to be re-admitted will be determined by case.
Q: Can I take pictures in the house?
A: NO, Any and all photography is prohibited at all times on the grounds of Terror On Rural Street.
Q: Do you allow wheel chair’s?
A: Non Motorized Wheel Chair’s can be accessible with advanced notice, and not on the 3rd or 4th weekend our busiest.
Q: Do you have a heated waiting area?
A: Yes, we have a heated waiting area with benches, and a concession area.
Q: I wasn’t happy with your haunted house and I want my money back?
A: Our policy is NO REFUNDS
Q. Am I able to touch monsters? Will they touch me?
A: NO. You are not allowed to touch the monsters, and they will not touch you.